B77 bus — Privacy Policy

B77 bus ("we", "the Company") wants you to know through this Privacy Policy how seriously we take your personal data. This policy applies to the b77 bus website, mobile app, and all related services.

By using our platform, you are agreeing to this Privacy Policy. It is important that you understand it, as it directly concerns your personal data. If anything is unclear, please reach out to our support team.

This privacy policy has been prepared in accordance with international data protection standards and the guidelines of our licensing authority.

B77 bus collects two types of data — information you provide directly and data generated automatically through your use of the platform.

We do not collect any information beyond what is stated above. b77 bus never collects sensitive data such as religion, political views, or health information.

B77 bus collects information through the following methods:

• Directly Provided: Information you provide through registration forms, KYC verification, payment forms, and when contacting customer support.
• Automatic Collection: Through cookies, log files, and tracking technologies while you use the platform.
• Third-Party Verifiers: Through an authorized KYC service provider for identity verification.
• Payment Providers: Transaction data from payment gateways such as Mobile Pay, Nagad, and Rocket.

B77 bus uses your information for the specific purposes listed below. Each purpose has its own legal basis:

• Account Management: Registration, login, password reset, and account verification.
• Identity Verification (KYC): To verify age and identity, and to prevent money laundering.
• Payment Processing: To process deposits and withdrawals.
• Customer Support: To address your complaints and queries.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To detect unusual gaming patterns and offer appropriate support.
• Legal Obligations: To meet licensing authority requirements and comply with applicable laws.
• Service Improvement: To improve the platform experience (anonymous analytics).

With your consent, we may send you marketing emails or SMS. You can withdraw that consent at any time.

B77 bus does not sell or share your personal data with third parties for commercial purposes. However, your information may be shared in the following limited circumstances:

• Payment Providers: Sharing necessary information with Mobile Pay, Nagad, and Rocket to process transactions.
• KYC Service Provider: With authorized services for identity verification purposes.
• Technology Infrastructure: With cloud server and security service providers — they process data only, they do not use it.
• Legal Requirements: In response to court orders, regulatory authority requests, or law enforcement investigations.
• Business Changes: In the event of a company merger or acquisition — though the new owner will be bound by this policy.

B77 bus uses industry-standard security measures to keep your data safe:

• SSL/TLS 256-bit encryption on all data transmissions
• AES-256 encryption for sensitive data stored in the database
• Regular security audits and vulnerability assessments
• Two-factor authentication (2FA) available
• Least-privilege access policy — only authorized personnel can access your data
• 24/7 security monitoring

Data Retention Period: Data for active accounts is retained for as long as the account remains open. Following account closure, certain data may be kept for up to 5 years as required by law, after which it is permanently deleted.

B77 bus uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Cookies we use:

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and settings.
• Analytics Cookies: To understand how the platform is being used (anonymized data).
• Security Cookies: To detect fraud and bot activity.

You can manage or clear cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

As a b77 bus user, you have the following rights regarding your personal data:

To exercise these rights support@b77bus.app. We will respond within 30 days.

B77 bus is intended for users aged 18 and above only. We do not knowingly collect personal data from anyone under the age of 18.

If any irregularity is detected during age verification, we will proactively close that account and delete the associated data.

B77 bus may update this Privacy Policy from time to time. For significant changes, we will:

• We will send advance notice to your registered email or mobile number
• We will display a clear notice on the platform
• We will update the date at the top of this page

Continued use of the platform after any changes are made will be considered your acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions, complaints, or requests, please get in touch with us:

Once we receive your privacy request, we will verify your identity and then take the appropriate action.